‘Customer is King’: What it means in Today’s Market

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“Customer is King” is an age-old business mantra accentuating the importance of customers (and would-be customers) in every business. Traditionally, this rule usually entails a company’s promise to provide good customer services to… well, the customers.  But with the current evolution on work and business settings coupled with technological advancement, ‘customer is king’ means more than just good customer service.

For today’s businesses, ‘Customer is King’ means…